Client Service Information

Acura dealer personnel are trained professionals.

They should be able to answer all your questions. If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership’s service manager or general manager. If you are dissatisfied with the decision made by the dealership’s management, contact Acura Client Relations/ Services.

U.S. Owners:
American Honda Motor Co., Inc.
Acura Client Relations
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 382-2238

In Puerto Rico and the U.S. Virgin Islands:
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546

Canadian Owners:
Honda Canada Inc.
Acura Client Services
180 Honda Boulevard
Markham, ON
L6C 0H9
Tel: 1-888-9-ACURA-9
Fax: 1-877-939-0909
E-Mail: acura_cr@ch.honda.com

When you call or write, please give us the following information:

• Vehicle Identification Number
• Date of purchase
• Odometer reading of your vehicle
• Your name, address, and telephone number
• A detailed description of the problem
• Name of the dealer who sold the vehicle to you

    See also:

    Maintenance MinderTM
    If the engine oil life is less than 15%, you will see the Maintenance Minder messages appear the multi-information display every time you set the power mode to ON. The messages notify you when t ...

    Refilling Window Washer Fluid
    Check the amount of window washer fluid using the washer fluid level gauge on the cap. If the level is low, fill the washer reservoir. NOTICE Do not use engine antifreeze or a vinegar/water sol ...

    Brake/Clutch Fluid
    Specified fluid: Honda Heavy Duty Brake Fluid DOT 3 Use the same fluid for both the brakes and clutch. ...